Your device, handled properly with Assr Care
Every SKG device sold on the official Saudi store is backed by Assr Care, the authorised after-sales platform of Assr Al Jawal, SKG's official distributor in the Kingdom.
Three things, done quickly
Enter a serial number to see whether your device is still covered, and until when.
Check warranty ↗Follow your booking from drop-off to ready-for-collection, including the airway bill once it ships.
Repair status ↗Can't make it to a branch? Assr Care collects the device and returns it once the repair is done.
Request a pick-up ↗Authorised service for brands you trust
From smartphones to tablets and routers, Assr Care technicians are trained and authorised to service every brand below, with genuine parts and manufacturer-grade repairs.
From drop-off to collection
- Book it in
Visit any service centre or request a pick-up. The device is logged and you get a reference.
- Diagnose and repair
Technicians assess the fault and use genuine parts. You are told the cost before any paid work starts.
- Collect or receive
Pick the device up from the branch, or it ships back to you with tracking details shared.
Nine service centres across the Kingdom
Authorised HONOR service centres plus a multi-brand repair centre in Riyadh, with opening hours and directions for each.
Need a hand? They answer
The Assr Care support team can check a warranty, look up a booking, or point you to the nearest branch.